Where there's a Wheel, there'S a Way

Your caster business and mobility solution provider

Our products

Gear up with our wheelicious solutions for your business

Scaffolding

Food industry

Medical

Entertainment

Industrial

Institutional

We are WheelsWay

With increasing competition in all industries and fields, leaving no stone unturned in the search for the most suitable casters that balance cost and practicality has become the most common situation for every manufacturer. Finding the lowest cost caster is undoubtedly an effective method, but every penny thus saved comes at the expense of the caster’s functionality, or worse, endless complaints and too frequent caster replacements. At WheelsWay, we believe that there is always a caster wheel that allows us to find a way to provide you with the most suitable solution, without compromising on quality, not to mention the endless price wars.

Why us, right?

Reason #1 You are not alone

Comprehensive

At Wheelsway, we take pride in our extensive product selection, no matter it’s for your caster business or for your equipment. We provide enhanced solutions that drive efficient operations in multiple industries and commitment to customer satisfaction. 

Reason #2 For we are here with you

ADAP-As Detailed As Possible

Good prices and on-time delivery matter, but there’s more to judging a company’s service, right? Instead of waiting for customers to ask simple questions like MOQ or packages one by one, we do our best to offer the information we have As Detailed As Possible because we’d rather discuss more about your products. Team up with WheelsWay, we act fast, and we never let problems last.

Reason #3 Though you are far away

Customizable

We’ve got you covered from caster fork to wheel, from logo stamping to individual packing – starting with your drawings and bringing them to life. Our mission? Creating the perfect custom caster, just for you.

Reason #4 We are here to stay

Reliability

In Wheelsway, you can have our guarantee of thorough inspection through out the whole production process, keeping your costs per unit in check and providing a solid shield against any potential complaints.

Our Wheelicious Solutions

Industrial and logistics

Casters for all kinds of industrial and logistic products

Scaffolding

Casters for mobile scaffolding, aluminum scaffold towers, baker scaffold, etc

Medical and Healthcare

Casters for hospital beds, medicine carts, healthcare chair, rehabilitation equipment, etc.

Food process and service

Casters for food processing mahinery, food strage and display, kitchen equipment, etc

Entertainment and Events

Casters for flight cases, cabinets, amps cases, backstage equipment carts, etc

Education

Casters for learning materials, school storage, teacher desks, mobile audio podiums, etc.

Our services

Good service is not just a slogan, it needs to be demonstrated.

“If you can’t measure it, you can’t improve it.”–Peter Drucker

Small orders

We accept small orders as a start of cooperation

Flexibility

We are not sturbent, negotiation is the key

Communication

We keep updating the latest order status

After-sales

We never run away from quality issues.

Quality control

We follow ISO 9001 Quality Management System

Quick Response

We typically reply within 24 hours

Samples

We offer free samples within 2~3 days

Flexibility

We are not sturbent, everything is negotiable

Our OEM service

Designing and manufacturing custom casters for an OEM project involves several stages, we follow a detailed step-by-step process to ensure that your project runs smoothly and without any problems.

  • Define requirements: Understand the customer’s specific needs and requirements. Consider special attachments, test standards, and industry standards. Give suggestions to improve the caster performance if the customer wants to eliminate the failure issues from their existing casters. 

  • Material selection: Select appropriate wheel materials for the casters based on factors like load capacity, environmental conditions, and durability requirements.

  • Project scope: Clearly define the scope of the caster project, including the purchasing quantity of casters, materials, caster sizes, packing requirements, and any custom specifications.
  • Technical Drawings: Make detailed 2D/3D technical drawings of the caster based on the customer’s requirements or samples.

  • Initial quotation: After the drawing is confirmed, make an initial quotation (unit price, mold tooling cost, customized packing material cost, etc) and the 
  • Prototyping:  Develop prototypes to test the functionality and performance of the casters. It can be a 3D printing model or a small batch for initial testing.

  • Timeline: Estimate the timeline for the project. Ensure that the customer’s expectations align with the available resources and timeframe.
  • Tooling and Equipment Setup:  On the basis of the finalized design, set up and adjust the necessary tooling and equipment for mass production.

  • Production of Components:  Manufacture individual caster components such as wheels and frames, according to technical specifications in confirmed drawings.

  • Surface Treatment: Apply surface treatments to enhance the aesthetics, corrosion resistance, hardness, or other functional aspects of the casters.

  • Assembly: Assemble the casters, making sure that each unit meets the design specifications and quality standards.

  • Load Testing: Test the casters according to the dynamic load test standard, such as EN12532, or conform to the test requirements of the customer. To ensure that the casters can handle the specified weight capacities without failure.

  • Durability Testing: Test the casters for durability under various conditions, such as different floor surfaces and temperature extremes, according to the customer’s demand.

  • Quality Control Checks:  Implement ISO9001 quality control measures throughout the manufacturing process. Identify and correct any defects.

  • Warranty: Clearly define and communicate the warranty terms for the casters.
  • Packaging: Develop packaging solutions that protect the casters during transportation and storage.

  • Shipping Logistics: Plan and coordinate the logistics for shipping the casters to the client, and confirm the paperwork details with the customer, such as invoice and packing list, bill of lading, Certificate of Original, Form E, etc.

Customer Support:  Provide ongoing support to address any queries, concerns, or further needs that the client may have after receiving the casters.

FAQS

What industries do your casters work for?

Construction, Automotive, Education, Medical, Retail, Home improvement, Storage, MRO, Pharmaceutical, Aviation, Warehouse, Material Handling, and more.

How do you handle complaint issues?

Your satisfaction is our priority. Kindly provide photos or videos to expedite issue resolution. We assure compensation for non-user-induced or modified issues. Additionally, anticipate our preventive solution to maintain seamless operations. Your collaboration enriches the Wheelsway experience.

Can you assist with my non-standard caster?

Absolutely, WheelsWay prides itself on solving application-specific problems with creative and intuitive designs. Our engineers are ready to tackle your caster and nonpowered material handling needs. Please contact eric@wheelswaycaster.com to get your caster rolling!

Which caster or wheel would work best for me?

Please check our caster buying guide or contact us directly via eric@wheelswaycaster.com

What should I do if I can’t find the item I need?

We couldn't possibly put all the items on our site, if you can't find what you are looking for, contact us and send us the details, because we probably have what you need.

What’s the best way to place an order?

Communication is key! Reach out to us – whether it's a quick call to explore the perfect fit for your needs or a detailed email sharing your requirements. Our website offers the convenience of submitting a form or quote request as well. Let's connect and find the ideal solution for you.

What kind of packing do you apply?

We use export quality thick carton to pack the goods, 115x85x15 cm and 120x80x15 cm fumigated wooden pallet, wooden crates are also available.

Can you do customized logo and packing for me?

Absolutely, we can do stamped logos, laser printing, and stickers. OEM packing is our acquaintance. Such as inner box packing, barcode stickers, PP bags, hanging tags, blister cards, anti-moisture paper, moisture absorbers, and more.

How do you ensure your quality?

At Wheelsway, quality is paramount for our longevity. We collaborate closely with customers to confirm specifics like packaging and product requirements. Our production process includes pre-production sample checks, in-process assessments, pre-packing inspections, and final inspections. This thorough approach helps us identify and rectify errors early, ensuring cost savings for both our company and customers.

Do you have test report, 2D/3D drawing?

Yes, all of our casters are tested in our test center or third party test institutioin like TUV and SGS. 2D and 3D drawing are both available.

What's your delivery time and which port is close to you?

Usually our production lead-time is 40 days, and we are close to ports in Guangzhou and Shenzhen.

What's your MOQ?

It depends on different items. Usually, we will quote the MOQ along with the quotation sheet.

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