Where there's a Wheel, there'S a Way

• Define requirements: Understand the customer’s specific needs and requirements. Consider special attachments, test standards, and industry standards. Give suggestions to improve the caster performance if the customer wants to eliminate the failure issues from their existing casters. 

• Material selection: Select appropriate wheel materials for the casters based on factors like load capacity, environmental conditions, and durability requirements.

• Project scope: Clearly define the scope of the caster project, including the purchasing quantity of casters, materials, caster sizes, packing requirements, and any custom specifications.

• Technical Drawings: Make detailed 2D/3D technical drawings of the caster based on the customer’s requirements or samples.

• Initial quotation: After the drawing is confirmed, make an initial quotation (unit price, mold tooling cost, customized packing material cost, etc) and the 

• Prototyping:  Develop prototypes to test the functionality and performance of the casters. It can be a 3D printing model or a small batch for initial testing.

• Timeline: Estimate the timeline for the project. Ensure that the customer’s expectations align with the available resources and timeframe.

• Tooling and Equipment Setup:  On the basis of the finalized design, set up and adjust the necessary tooling and equipment for mass production.

• Production of Components:  Manufacture individual caster components such as wheels and frames, according to technical specifications in confirmed drawings.

• Surface Treatment: Apply surface treatments to enhance the aesthetics, corrosion resistance, hardness, or other functional aspects of the casters.

• Assembly: Assemble the casters, making sure that each unit meets the design specifications and quality standards.

• Load Testing: Test the casters according to the dynamic load test standard, such as EN12532, or conform to the test requirements of the customer. To ensure that the casters can handle the specified weight capacities without failure.

• Durability Testing: Test the casters for durability under various conditions, such as different floor surfaces and temperature extremes, according to the customer’s demand.

• Quality Control Checks:  Implement ISO9001 quality control measures throughout the manufacturing process. Identify and correct any defects.

• Warranty: Clearly define and communicate the warranty terms for the casters.

• Packaging: Develop packaging solutions that protect the casters during transportation and storage.

• Shipping Logistics: Plan and coordinate the logistics for shipping the casters to the client, and confirm the paperwork details with the customer, such as invoice and packing list, bill of lading, Certificate of Original, Form E, etc.

Customer Support:  Provide ongoing support to address any queries, concerns, or further needs that the client may have after receiving the casters.